Welcome to CAFALLS, registered under CNPJ No. 23.188.384/0001-13, with its registered office at Commercial Address – ZIP Code 85854-517, Rua Alvino Neumann, No. 558, Parque do Patriarco Subdivision, Foz do Iguaçu, Paraná, Brazil. Our commitment is to the integrity and security of the personal data of our users and customers.

This Privacy Policy applies to all digital interactions carried out on our website www.cafalls.com.br, associated services, mobile applications, and other digital platforms under our control.

By accessing and using our platforms, you acknowledge and agree to the practices described in this Policy. We treat the protection of your personal data with the utmost seriousness and are committed to processing it in a responsible, transparent, and secure manner.

Definitions

• “Personal Data” means any information that identifies or may identify a natural person.

• “Sensitive Personal Data” means information that reveals intimate personal characteristics, such as racial or ethnic origin, religious beliefs, political opinions, genetic or biometric data.

• “Processing of Personal Data” means any operation performed with Personal Data, including collection, recording, storage, use, sharing, or deletion.

• “Data Protection Laws” means all laws governing the Processing of Personal Data, including the Brazilian General Data Protection Law (LGPD – Law No. 13,709/18).

Data Collected and Purposes of Collection

We collect and process the following types of Personal Data:

Information Provided by You

This includes, but is not limited to, first name, last name, email address, physical address, payment information, and any other information you choose to provide when creating an account, making a purchase, or interacting with our customer support services.

Automatically Collected Information

When you visit our website, we automatically collect information about your device and your interaction with our website. This may include your IP address, browser type, device details, time zone, pages visited, products viewed, referring websites or search terms, and information about how you interact with our website.

Use of Cookies and Tracking Technologies

CAFALLS uses cookies—small text files stored on your device—and other tracking technologies to enhance the user experience on www.cafalls.com.br, understand how our services are used, and optimize our marketing strategies.

Types of Cookies Used:

• Essential Cookies: Necessary for the operation of the website, allowing you to navigate and use its features. Without these cookies, services such as shopping carts and payment processing cannot be provided.

• Performance and Analytics Cookies: Collect information about how visitors use our website, which pages are visited most frequently, and whether users encounter error messages. These cookies are used solely to improve website performance and user experience.

• Functionality Cookies: Allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

• Advertising and Social Media Cookies: Used to deliver advertisements more relevant to you and your interests, limit how often you see an advertisement, and measure the effectiveness of advertising campaigns.

Purposes of Data Processing

The collected data is used to:

• Provide, operate, and improve our services and offerings;

• Process transactions and send notifications related to your purchases;

• Personalize your user experience and recommend content or products of interest;

• Communicate important information, offers, and promotions, according to your communication preferences;

• Conduct internal analyses to develop and enhance our services;

• Comply with applicable legal and regulatory obligations.

Sharing and Transfer of Personal Data

We may share your Personal Data with third parties in the following circumstances:

• With service providers and partners who assist us in business operations, provided they comply with our data protection guidelines and applicable laws;

• To comply with legal obligations, respond to legal proceedings, or protect our rights and property, as well as the safety of our customers and the public;

• In the event of a corporate restructuring, sale, merger, or other transfer of assets, provided that the receiving entity agrees to respect your data privacy under a policy equivalent to this one.

Links to Other Websites and Social Networks

Our platform may include links to external websites of partners, advertisers, and suppliers. By clicking on these links, you will be redirected outside our website to domains governed by their own privacy policies, for which we are not responsible.

We recommend that you carefully review these policies before providing any personal data. Likewise, we are not responsible for the privacy practices of third parties such as Facebook, Apple, Google, and Microsoft. We advise you to review their privacy policies when using their services or applications.

Data Subject Rights

You have several rights regarding your Personal Data, including:

• The right to access, correct, or delete your Personal Data held by us;

• The right to restrict or object to the processing of your data;

• The right to data portability;

• The right to withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us at contact@cafalls.com.

Data Security

We implement technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure. We commit to notifying you and any applicable authority of any data breaches in accordance with applicable law.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The most current version will always be published on our website, indicating the date of the latest revision. We encourage you to review this Policy regularly to stay informed about how we protect your data.

Contact

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at contact@cafalls.com. We are committed to addressing any privacy-related matters involving our users and customers.